EMAIL SUPPORTKnowledge Base

Meet the Procurify Success Team

Our comprehensive, self-led Liftoff training includes video bundles and interactive quizzes that cover role-specific training to help you be successful in your Procurify user role.

Liftoff

Our information-packed Knowledge Base includes a multitude of articles and videos that cover all of the how-tos and troubleshooting questions you could ever think of.

Knowledge Base

Our on-demand training webinars include training videos on the Request & Receive, Approval, and PO modules. Whether you’re new to Procurify or a tenured user, these are a great refresher.

Training Webinars

Your Training Resources

Your Training Resources

“The meetings and implementation with Procurify were easy. The Procurify team was always there for us, and we appreciated their positivity. The team was perfect.”

ENRIQUE SALGADO, GLOBAL IT MANAGER

GET THE FULL STORY

FAQ

“The meetings and implementation with Procurify were easy. The Procurify team was always there for us, and we appreciated their positivity. The team was perfect.”

ENRIQUE SALGADO, GLOBAL IT MANAGER

GET THE FULL STORY

A Dedicated Team

Having a dedicated team responsible for your organization’s success means receiving proactive communications from a team with complete visibility into your customer journey. With the Procurify Success Team at your disposal, you’ll spend less time waiting for a response and more time feeling supported.

Working With Specialists

Our team brings years of world-class customer experience to your organization. From product training and technical support, to account setup and renewals & billing, the Procurify Success Team has the deep understanding and knowledge needed to guide you through your Procurify journey.

The Procurify Success Team Members

I found something broken/I’m having a technical issue with Procurify

  • Email success@procurify.comfor the quickest service, or, submit your support ticket through the Submit a Request page.

I don’t understand how to use a feature/how a feature is supposed to work

  • Search our Knowledge Base for the quickest results. If you can’t find what you’re looking for in our Knowledge Base, reach out to your Procurify Success Team through success@procurify.com

I need training on my user role within Procurify

  • You can find all of our Requester, Approver, Purchaser, Receiver, Accounts Payable, and Superuser training on our Liftoff Bundles page.
 

Tomas

Technical Customer

Support Manager


Jenna

Sr. Technical Customer

Support Advocate


Vanessa

Technical Customer

Support Advocate


Andrew

Customer

Support Specialist


Kim

Customer 

Support Specialist


Vuk

Customer

Support Specialist


Lauren

Director, Customer 

Experience


Anthony

Customer

Support Specialist


I’d like to request a new feature/changes to Procurify

  • We love hearing your feedback! To submit a feature request, visit the Submit a Request page.

I need to change the way my domain (account) is set up

I need help with my API Set-Up

I need to pay an invoice from Procurify/I have questions about my invoice from Procurify

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